Leveraging Social Media to Boost your Brand in 2015
Last time, we kicked off the year with a blog post that attempts to answer the value of outsourcing a digital agency as your partner this year in social media planning and execution. (And we basically recommend that you do outsource one, if you want to grow your business and cope with the vibrancy of the market.) From there, we rediscovered the intimate relationship between your brand and your social media initiatives. We wish to talk with you more about it in this post.
Brand, to us folks at Third Team Media, is a sacred word.
We fully understand the value of this word that is not just an ordinary word to our clients who approach branding as an effective way to form trust and loyalty among their customers and to set their companies apart from the competition.
When most members of their target audience go online, they wisely considered social media as one of their top priority tools every year to nurture and promote their brands and, consequently, grow their business. Through them, we learned some lessons about leveraging social media to boost your brand.
Be wisely selective in your social media channels.
Have you heard of brands that have recently closed off one or two of its social media channels? Or some companies that are only present on at least two networks of digital influence?
Take the case of Copyblogger’s move to shut down its Facebook page in October last year, after observing its indolent performance and rediscovering an unwanted sector in its fan population. The move explicitly told us that not every social media channel suits your brand.
Research where your audience is—they could be on Twitter, Instagram, Tumblr, Pinterest, LinkedIn, or Google+, among many others—then grow your brand there with them. In the process, you will gain added knowledge about your market that you can use to grow your business.
It is also important to note the Adobe 2013 Mobile Consumer Survey that shows 71 percent of those surveyed as predominantly using their mobile devices to get information, including social media.
Be consistent across social media channels.
How can you reinforce your brand if you present varying key messages that do not support who and what you are as a company? How can you nurture your brand if people talking about you are not engaged?
Social media is your opportunity to build and strengthen your brand because it can effectively and easily connect you to your customers while giving your company a consistent voice.
An important part of the equation of a brand is customer experience, so customers and potential ones will appreciate stories with consistent key messages, consistent tone and voice when answering questions and concerns, consistent schedule, and consistent display of text and visual content.
Learn from Limitless Possibilities on how they exercised consistency in social selling. Then see for yourself how AboitizLand is consistent with its voice on its Facebook page. The Outlets at Pueblo Verde is doing the same thing.
Third Team Media has more ways for you to leverage social media for your brand—that is, ways that are backed up by experience, case studies and data. Take advantage of a free 30-minute live consultation with us! We look forward to hearing from you soon.
(Featured image source: www.pixabay.com)